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Bolt is Adding a Feature to Allow Drivers to Propose Their Own Price, But why?

Just a few weeks ago, a video on Tiktok went viral after a man who was supposed to pay Sh150 for his motorcycle ride listed in the ride-hailing app was accosted by the rider who claimed the money was too low for the distance. This is not the first time that riders and drivers dispute the fare the app lists.

Perhaps to try and solve this, Bolt has introduced a new feature that will allow drivers to set their own prices and passengers to pick their preferred driver. The move is designed to make its platform attractive to drivers by giving them control of prices.

Bolt’s Regional Manager for East Africa, Kenneth Micah says drivers have consistently requested the Company to allow them to set their own prices so they can ensure a journey is profitable enough before it’s accepted.

The new feature will enable drivers to set their own prices within a range of price per kilometer to reflect their own preferences and local market conditions. Alternatively, they have the option of using the Company’s dynamic standard pricing.

Likewise, passengers now have a new feature that enables them to select their preferred driver based on factors such as their costs, rating, and the estimated time of arrival. They will also have access to more details of their drivers including their name, photo, car details to guide them in decision making.

“While driver needs are met, it was just as critically important to ensure riders enjoy the same liberty by selecting a driver of their choice for their trip,” Micah said.

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Micah adds that Nairobi will be the first city to test the new features for the African market. “The company has grown rapidly in Kenya due to its competitive commission model which results in high earnings for drivers and lower prices for passengers,” he said.

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Nigel Jr.
As a tech enthusiast and expert, Nigel Jr. is dedicated to providing in-depth and insightful content on all things technology. With a background in online journalism, product reviewing, and tech creation, Nigel has become a trusted source for all things tech.

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