DStv last Tuesday announced that as of 22 March this year, it would be limiting the streaming of its services on its DStv Now app to only one account in an effort to clamp down on mass password sharing and piracy throughout Africa.
“From 22 March 2022, customers will be limited to streaming DStv on one device at a time. They will still be able to watch previously downloaded content on a second device,” the broadcast group said in a statement.
According to MultiChoice, they are only limiting services to one concurrent stream, not limiting the number of people who can log in.
“The change will be made to all DStv subscriptions across Africa; however, only customers making use of more than one concurrent stream will be directly affected by the change,” MultiChoice said.
The move has been met by an uproar from Netizens all over the continent with Tech-ish.com stating the company ‘truly doesn’t understand the digital age.’
Here are a few reactions from DStv Users over on Twitter:
i have never seen a company actively strive to lose their customers as much as possible as dstv has
— krash⁷ (@Krashnanas) February 22, 2022
Hello @jafyaa, we regret any inconvenience caused. Kindly share the exact error that you experience when casting and your smart card number for further assistance. ^Eric
— DStv Kenya (@DStv_Kenya) February 28, 2022
I'm cancelling my subscription coz for the amount I'm paying , this is nowhere near being worth it @DStv_Kenya
— Bena (@Reddevils_ke) February 28, 2022
What the heck.
If my wife is streaming her Magic East programmes, I can't stream a football match being played at the same time because the kiddos want to watch cartoons?
Shocking decision in an era where they should be moving to more streaming.
— Mutie Mule (@mutiemule) February 28, 2022
DSTV has scored an own goal. Watch how IPTV will exponentially grow now considering it has all DSTV channels, Netflix movies, series and basically almost all tv channels from around the globe at around R200/pm or at a once off fee of R1,050.00/pa.
Once people know IPTV,ziyakhala!
— Conversations with Jay 🎙 (@ConvoswithJay) February 22, 2022
DStv don't get it. These people watching on extra devices are all your viewers. You need viewers above everything else. If people find other alternatives, it's only a matter of time till the rest try those alternatives too. Especially cheaper alternatives.
— The Marketing Guy 🌍 (@JayFromDigital) February 22, 2022
The moment DAZN sets foot in Africa with a Premier League package, DSTV will be no more.
— Saddam (@Saddam_KE) February 28, 2022