Safaricom CEO Peter Ndegwa announced the launch of Safaricom Daima, a service that will let you pay to keep your inactive lines for a period of six months up to two years without further topping up.
Without the service, Safaricom deactivates inactive lines after 90 days of no usage before reissuing inactive customer lines in line with Kenya’s telecommunication regulations.
The service will address the challenge of inactive lines for customers who may be traveling or living abroad for long periods, are away at school, are away at police and army training, or have a change of ownership of a line situation due to the loss of a loved one, for car tracking service or have multiple lines that they wish to keep active.
“We are yet again innovating around our customers’ needs by introducing solutions such as Daima that are modeled around the lifestyles of our customers. The Daima service empowers customers such as those working abroad, those in learning institutions, those going away for extended periods, or those with multiple lines to keep their lines active and remain affordably connected for an extended period of between 6 and 24 months without the need to frequently top up,” said Peter Ndegwa, CEO – Safaricom PLC.
— OoF (@NigelJr_) October 26, 2022
Safaricom Daima will offer three packages starting from Ksh200 for six months, Ksh500 for 1 year, and Ksh1,000 for 2 years.
Each option will provide 20 minutes of calling time and 20 SMS across all networks every month.
Customers can access Daima by dialing *100*4# and selecting the Daima option and through the MySafaricom App in the coming weeks.