kenya power

Kenyans on prepaid electricity meters are advised to stock up on tokens as Kenya Power gears up for a system upgrade this coming weekend. The power utility company announced a planned service interruption affecting prepaid token purchases between 10:00 PM on Sunday, June 2nd, 2024, and 10:00 PM on Monday, June 3rd, 2024.

What This Means for You:

  • Prepaid Token Purchases Unavailable: During the upgrade window, you cannot purchase electricity tokens through any platform, including Kenya Power offices, mobile money services (M-Pesa, Airtel Money etc.), and banking channels.
  • Plan Ahead to Avoid Power Outages: Kenya Power urges customers to purchase tokens in advance to ensure uninterrupted electricity supply throughout the upgrade period.

Staying Informed:

  • Keep an eye on Kenya Power’s official communication channels (website, social media) for updates on the progress of the system upgrade.
  • Contact Kenya Power’s Customer Care Center at 97771 or 0703 070 707 for any inquiries.

While specific details haven’t been disclosed, system upgrades are often implemented to improve efficiency, enhance security, or introduce new features. This upgrade is likely intended to benefit Kenya Power’s prepaid service in the long run.

Don’t wait until the last minute! Purchase your electricity tokens today to ensure your home or business has uninterrupted power throughout the Kenya Power system upgrade.

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Nigel Jr.
As a tech enthusiast and expert, Nigel Jr. is dedicated to providing in-depth and insightful content on all things technology. With a background in online journalism, product reviewing, and tech creation, Nigel has become a trusted source for all things tech.

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