Stripe, the global payments technology company, has recently announced a partnership with OpenAI, the research laboratory focusing on artificial intelligence, to power payments as it moves to commercialize its groundbreaking ChatGPT and DALL·E generative AI technologies. As part of the deal, Stripe will incorporate OpenAI’s new natural language technology, GPT-4, into its products and services.
The Partnership between Stripe and OpenAI
Speaking on the deal, Peter Welinder, vice president of product and partnerships at OpenAI, said, “We’re excited to work with Stripe to monetize our flagship products. Beyond payments, Stripe is helping us with everything from recurring billing and tax compliance to automating our financial operations.” OpenAI is working with Stripe to commercialize its generative AI technology. Using Stripe’s suite of products, OpenAI was able to launch a global payments system for multiple product lines in a matter of weeks.
Stripe has used artificial intelligence for some time to enhance its products and experiences for users, including helping users manage fraud and increase conversion rates. Last year, Stripe worked with Microsoft’s Azure OpenAI team to implement GPT-3 for Stripe Support, which is helping agents identify quicker resolution paths for the many users they interact with each week.
After joining the GPT-4 beta in January, Stripe identified a range of ways to use the technology to streamline operations and help users get the information they need, faster. One of the first outputs of this effort is GPT-powered Stripe Docs. This enhancement to Stripe’s high-quality documentation will allow developers to pose natural language queries within Stripe Docs to GPT-4, which will answer by summarizing the relevant parts of the documentation or extracting specific pieces of information. This lets developers spend less time reading and more time building.
“Like the introduction of email, smartphones, or videoconferencing, GPT-4 has the potential to fundamentally rewire—and improve—how businesses run,” said Eugene Mann, product lead for applied machine learning at Stripe. “By integrating GPT-4, Stripe is giving our users the most advanced tools to help them build and grow online.”
