telegram business

Telegram has introduced a powerful suite of new features designed to streamline your communication and customer interactions on the platform. Telegram Business offers user-friendly tools to enhance your business presence, requiring no coding knowledge!

What Telegram Business Offers:

  • Customizable Start Pages: Craft a professional first impression by designing a start page for your business. Highlight your brand, feature key products/services, and offer essential information to potential customers.
  • Increased Discoverability: List your operating hours and business location directly on your profile, making it easier for customers to find you.
  • Efficient Customer Service: Respond quickly to inquiries with pre-written quick replies, including text, links, images, or files.
  • Automated Greetings & Away Messages: Automate a warm welcome to new customers and set away messages when you’re unavailable.
  • Organize Conversations: Use colored labels and tags to keep your chats organized.
  • Chat Links for Easy Access: Generate Telegram chat links to embed on your website or social media, allowing customers to connect with you instantly.
  • AI-Powered Chatbots (Coming Soon): Integrate chatbots to automate tasks and streamline customer service processes.

Is Telegram Business Free?

Currently, Telegram Business features are free for Premium subscribers ($4.99/month). It’s unclear if this will remain a permanent Premium benefit.

Telegram isn’t just about improving your business but also exploring monetization. Public channels with over 1,000 subscribers can now earn 50% of the revenue generated from ads placed within their channels.

These new features significantly improved over previous methods of establishing a business presence on Telegram, which often required coding knowledge. Telegram Business opens up new possibilities for streamlined communication, customer engagement, and even automation, making the platform an even more compelling option for businesses big and small.

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Nigel Jr.
As a tech enthusiast and expert, Nigel Jr. is dedicated to providing in-depth and insightful content on all things technology. With a background in online journalism, product reviewing, and tech creation, Nigel has become a trusted source for all things tech.

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