Safaricom has rolled out an update to their M-Pesa app just days after a recent case of Titus Mugambi, a Kenyan man who lost a significant amount of money after his M-Pesa app was allegedly hacked.
The Kenyan man disclosed that he woke up to a series of M-Pesa transactions that happened on his line in the middle of the night
This serves as a stark reminder of the importance of mobile money security. While Safaricom is investigating the incident, all M-Pesa users must take proactive steps to safeguard their hard-earned cash.
Why Updating Matters
Safaricom regularly releases updates to its M-Pesa app. These updates often include security patches that address vulnerabilities exploited by scammers. By neglecting to update your app, you leave a potential backdoor open for malicious actors to infiltrate your account.
Beyond Updates: Additional Security Tips
- Strong Passwords & PINs: Use strong passwords and PINs for your M-Pesa account and avoid using easily guessable information like birthdays or anniversary dates.
- Beware of Phishing Scams: Never share your M-Pesa PIN or personal details through phone calls, text messages, or emails claiming to be from Safaricom.
- Suspicious Activity: Report any suspicious activity on your account, such as unauthorized transactions, immediately to Safaricom.
- Two-Factor Authentication (2FA) Enable it if available: This adds an extra layer of security by requiring a unique code sent to your phone in addition to your PIN for transactions.
By updating your M-Pesa app regularly and following these security practices, you can significantly reduce your risk of falling victim to mobile money scams. Remember, it’s better to be safe than sorry. Update your app today and take control of your financial security!
